Four Practical Tips for Incorporating AI in HR

It feels like Artificial Intelligence (AI) is EVERYWHERE we turn! So, yes, this is another blog about what it means for your small business. Why? Because AI is revolutionizing many aspects of business, and HR is no exception. Instead of avoiding it, let’s tackle it head-on so you can learn ways to maximize it for your business, how to balance it with human expertise, and what mistakes to avoid. Human judgment offers an irreplaceable value, but AI can be leveraged to benefit you and your team. 

The Rise of AI in HR

AI is transforming HR, offering new tools and efficiencies, from automating routine tasks to enhancing recruitment processes. While AI technology is increasingly used in HR functions and capabilities, it’s not a one-size-fits-all solution. Each business has unique needs, and leveraging AI without losing the human touch requires a nuanced understanding. By balancing it with human judgment, small businesses can navigate this evolving landscape effectively and set their team up for success. 

Key Considerations

While we’re seeing a rise in artificial intelligence across a variety of businesses, HR is a unique sector that requires specific considerations. While HR leaders look forward to benefits of using AI, such as increased productivity and collaboration, there are also concerns about bias, errors, privacy, and security.

Understanding Non-Discriminatory Factors: AI can help streamline hiring, but it must be used carefully to avoid discrimination. Federal and state laws protect various classes, including race, color, religion, and more. Some states offer additional protections, so it is essential to stay informed about the latest labor law updates. For instance, Colorado recently passed the Colorado Artificial Intelligence Act that was designed to protect against algorithmic discrimination. This occurs when the system disfavors an individual or group on the basis of protected characteristics, leading to unlawful employment decisions.

Balancing Efficiency and Human Judgment: While AI can handle yes/no questions and draft documents, it cannot replace the nuanced judgment required in HR. Recognize that while it can help filter potential candidates’ resumes based on job requirements, it can’t successfully navigate legal landmines throughout the hiring process. A human touch is necessary to evaluate cultural fit (or organizational fit) and other subjective factors, especially with an increase in skill-based hiring today.

Training and Upskilling Your Workforce: AI is only as good as the people who use it. If you plan to integrate AI into your team’s work, start by establishing and communicating a Use Policy. Set clear expectations about how and when it is acceptable to use. Then, think about proper training and how to invest in upskilling your workforce to ensure they can effectively utilize AI tools. This will help improve efficiency and employee engagement. 

Four Practical Tips for Incorporating AI in HR

If you feel like it makes sense for you and you’re ready to incorporate AI into your small business, try these four tips to get you started. 

  1. Start Small and Scale Up

Begin by integrating into specific HR tasks, such as resume screening or drafting offer letters. Monitor the results, adjust until you have the desired outcomes, and gradually expand AI’s role as you and your team become more comfortable with the technology. 

  1. Ensure Human Oversight

Always have an HR professional review AI-generated insights. AI can provide valuable data, but decisions should ultimately be made by experienced HR personnel who can interpret and apply this information contextually.

  1. Stay Informed and Compliant

Regularly update your knowledge about relevant laws. INFINITI HR provides Monthly State Law Updates as a service to subscribers. Compliance is crucial to avoid legal pitfalls and ensure fair treatment of all employees. Always refer to reliable sources, such as the EEOC’s guide on employment discrimination

  1. Talk with Your Team 

Introducing AI requires careful consideration about how it will impact your team. Change in the workplace always requires a strategy to navigate transitions. Communicate clearly with your team about the benefits and limitations of AI. Address their concerns and provide training to ease the transition. Create space for a dialogue with your team so you can understand their experience using AI and how they’d like to use it moving forward. Don’t work in a vacuum; partner with your IT counterpart to discuss risks and how to best transform your HR processes.

What’s the Future of HR Look Like?

The future of HR will likely involve a blend of AI and human expertise. AI can handle repetitive tasks and provide data-driven insights, but human judgment is essential for interpreting these insights and making strategic decisions. The responsibility for compliance, security, and strategy falls to human oversight. By understanding your risk tolerance and incorporating AI thoughtfully, you can improve efficiency without sacrificing the personal touch that is crucial in HR.

INFINITI HR can help you adapt to industry changes and stay ahead, ensuring you always have the personal expertise required.

 

Interested in other current employment trends? Click the link to view the recent blog: Wading Into Changes in the Workplace – Without Worry! or check back for more on human resources, payroll, insurance, and benefits.

INFINITI HR Unveils New Mobile App for Enhanced Employee Management

Employees Can Now Access Pay Stubs, Review Benefits, See Tax Information, and Submit Time Off
Through the New Mobile App from Leading PEO, INFINITI HR

BURTONSVILLE, MD – INFINITI HR, a national leader in HR outsourcing solutions, has launched its innovative new mobile app designs to help you manage HR tasks. Now, employees can submit time off, access payroll, tax, and benefits information, respond to surveys, and more. This app, that is streamlining and enhancing employee management, is now available for download on both iOS and Android platforms.

Google Play Store.  Apple App Store

Key Features of the INFINITI HR Mobile App:

  • Access pay stubs, W2s, and tax information from your phone or tablet.
  • View and manage your employee benefits.
  • Create, modify, and manage employee schedules – approve timesheets and more, ensuring
    optimal workforce management and reduced administrative burden.
  • Track employee attendance, clock-in/clock-out times, and manage leave requests accurately all
    in one place.
  • Document Management: Securely store and access important HR documents, policies, safety
    information, forms, and employee records from anywhere, at any time.

“Our new mobile app is a game-changer for businesses seeking to optimize their HR operations and
enhance the employee experience,” said INFINITI HR CEO Scott Smrkosvki. “We are empowering
businesses to stay connected and engaged with their people. This new mobile app is a testament to our commitment to bringing cutting edge technology to our clients and employees everywhere.”

The INFINITI HR mobile app is designed with a focus on simplicity and ease of use. Its intuitive interfaceensures both HR professionals and employees can navigate the app effortlessly. Furthermore, the app  seamlessly integrates with existing INFINITI HR systems, such as PrismHR, allowing for a smooth transition and immediate utilization of its robust features.|

The INFINITI HR mobile app is now available for download on the App Store and Google Play. For more information about the app and its features, please visit infinitihr.com or contact sarah@infinitihr.com.

About INFINITI HR

INFINITI HR is a leading Professional Employer Organization (PEO). The INFINITI HR PEO platform provides full regulatory compliance management, on-demand HR guidance, real-time payroll/tax filing, POS integration, and access into industry-leading True-Group Master Policies for Workers’ Compensation, Employment Practices Liability Insurance, and other operational business coverages.

Click here for the latest press releases and up-to-date news on human resources outsourcing. To learn more about how your business can save time, money, and mitigate employer liability, call INFINITI HR at 866-552-7360 or email info@infinitihr.com.

Wading Into Changes in the Workplace – Without Worry!

The one constant we can count on is change—especially in business—as trends evolve, new technology emerges, or the need arises for internal restructuring. We must adapt to stay ahead! How can leaders stay nimble enough to lean into new opportunities while also effectively managing employees to embrace change? There are some tried-and-true strategies and techniques you can put into play to ensure you and your team navigate transitions smoothly. 

Be Transparent and Intentional 

Transparency is critical when implementing something new within your organization. Be upfront in communicating and do so as early as possible. Share the reasons behind the decision, expected outcomes, and how it will impact employees. When employees understand the rationale, they are more likely to embrace change wholeheartedly.

Get Buy-In from Your Team 

Before implementing any changes, involve your team so they feel included in the decision-making process. When you make space to listen to their concerns, you can address any resistance proactively so everyone can start on the right foot. The more involved employees feel in the change process, the more likely they are to support and champion it. If employee feedback is part of what initiated this change, let the team know that you heard them and that this is a positive step forward. 

Try these ideas to help your team feel part of the process: 

  • Host small interactive discussions to gain input. This helps you to understand potential roadblocks and allows them the opportunity to adapt the changes to their specific circumstances or conditions. 
  • Invite your team to a Q&A lunch. Free food always helps get people excited. Collect questions in advance but also create space for questions that may come up during the session. If you can’t get to everything, commit to responding to the remaining questions via email within the week. 
  • Create space for anonymous feedback. Recognize that not everyone feels comfortable speaking up publicly. Consider a survey or an HR hotline, like the one Inspiring HR offers. By offering support to the more introverted team members, you’re including everyone in the process.  

Identify Champions for Change 

Who are the key stakeholders within your organization who can serve as champions for change? These individuals should be enthusiastic about the proposed changes and have the influence to rally support from their peers. Empowering champions can create momentum and enthusiasm for the transformation process.

Communicate Clearly 

Effective, clear communication is essential during periods of change. Beyond the need for transparency (as mentioned above!), clear communication helps keep employees grounded and feeling “in the know” about what comes next. When you communicate about the change, let your employees know when they can expect to hear another update and how. For example, “I’ll be sending another email next week to circle back on this.” or “In our next team meeting, we will discuss this further so please come prepared with your thoughts or questions.” By encouraging open dialogue, you can address any concerns or questions that arise along the way so that everyone feels comfortable.

Take It Slow and Steady 

Change doesn’t happen overnight! Recognize that different individuals adapt to change at different paces. Take a gradual approach to implementing changes, allowing employees time to adjust and acclimate to the new environment. Rushing the process can lead to questions or concerns, resistance, low morale, or even decreased productivity.

Choose Project Leads Wisely 

The success of an initiative comes from the leaders behind it. Ensure that project leads: 

  • Understand the goals and objectives of the change, beginning with the end in mind. 
  • Can effectively communicate the vision to team members
  • Are capable of keeping participants engaged and on task
  • Can envision the big picture in addition to the details

Having a project lead you can rely on starts with recruiting! Do you have the right people working in the right roles? Take the time to make sure your recruiting tactics are aligned with your overall goals. 

Bring in an Outside Perspective 

When big change lies ahead—like a leadership restructuring or new software to introduce—you don’t want to cross your fingers and hope for the best. You want experienced guidance on communicating with your team and securing their buy-in. This helps to keep both morale and productivity up. Our partners at Inspiring HR are HR consultants who understand the importance of guiding you and your team through transition periods. Learn about the effective HR tools you can implement to ensure things run smoothly. 

Remember that change is nothing to be scared of. We’d encourage you not to fear the change; drive the change! 

By implementing these strategies, small businesses can navigate workplace change more effectively and ensure employees can embrace transitions! As a business leader, your job is to empower your team to adapt to evolving landscapes. 

Interested in other current employment trends? Click the link to view the recent blog: Labor Law Updates For July 2024 or check back for more on human resources, payroll, insurance, and benefits.

Labor Law Updates For July 2024

INFINITI HR is happy to provide Monthly State Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all inclusive of compliance requirements.This list is not inclusive of all legislative changes for employers across the U.S. Other changes may have been addressed in previous updates, which can be access from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

CALIFORNIA

Unincorporated Los Angeles County Fair Chance Ordinance – Effective September 3, 2024

Employers of five or more employees located in and/or doing business within unincorporated areas of Los Angeles County must comply with the new Fair Chance Ordinance, which addresses use of criminal records the in hiring process.

The Ordinance has regulations similar to those in the City of Los Angeles and adds requirements to the state Fair Chance Act, including but not limited to:

  • Specific language regarding criminal records in job postings.
  • Written notice of intent to run background checks after conditional offer has been extended and what types of records will be reviewed.
  • Prohibition of inquiries around criminal history prior to obtaining a background check report.
  • Additional steps during the individualized assessment and applicant preliminary notification process.
  • Recordkeeping requirements of up to four years.

Employers are encouraged to review and update their hiring procedures to ensure compliance with the ordinance.

CONNECTICUT

Paid Sick Leave Updates – Effective January 1, 2025

As of January 1, 2025, the Connecticut Paid Sick Leave (PSL) law will impact employers with employees working in the state. Below is an overview of the updated requirements.

Covered Employer

Under the revised law, a covered employer will be defined as:

  • January 1, 2025 – An employer with 25 or more employees in the state.
  • January 1, 2026 – An employer with 11 or more employees in the state.
  • January 1, 2027 – An employer with 1 or more employees in the state.

Covered Employee

Currently, the PSL law requires employers to provide PSL to only “service” employees; however, the revised law will require employers to provide PSL to all employees, not just service employees. Employees will be eligible to use PSL once they have been employed for at least 120 days.

Accrual Rate

Employers who choose to set up their PSL plan as an accrual will be required to amend their current accrual rate from 1 hour for every 40 hours worked to 1 hour for every 30 hours worked. The maximum annual accrual will remain at 40 hours.

Defined Family Member

The revised law defines a “family member” as a spouse, child, sibling, grandparent, grandchild, parent, or any individual who is related to the employee by blood or affinity whose association to the employee is equivalent to a family relationship.

Permitted Reasons for Leave

The revised law adds to the qualifying reasons for leave and now provide PSL if an employee or employee’s family member is a victim of family violence or sexual assault, provided the employee is not the alleged perpetrator.

Other Changes

  • Employers can’t require employees to find a replacement for their scheduled shift(s).
  • Employers can’t require an employee to provide documentation for using PSL.
  • Required Notice: In addition to the required posting, employers will be required to provide a notice to existing employees, as well as new employees upon hire. The state will develop the notice closer to the effective date.

COLORADO

Age Discrimination Employment Law Change– Effective July 1, 2024

Under the Colorado Job Application Fairness Act (JAFA), employers are prohibited from asking candidates to disclose their age by way of asking for their date of birth, dates of graduation, or any other age-related date; however, employers may continue to ask if an employee is at least 18 years of age. Employers will be required to inform candidates that they can redact age-related information on application attachments, such as dates on a school transcript.

Exceptions to the law may apply when there is a:

  • Bona fide occupational qualification pertaining to public or occupational safety;
  • federal law or regulation requiring the information as part of candidate vetting; or
  • state or local law or regulation based on a bona fide occupational qualification.

It is recommended that employers review their applications and other hiring documents issued prior to an employment job offer being accepted and remove any references to age-related dates accordingly.

MINNESOTA

Earned Sick and Safe Time Clarifications – Effective January 1, 2024

Clarifications have recently been made to the January 1, 2024 ESST laws:

  • Employers must permit employees to use all paid leave, such as PTO, provided to them in accordance with the ESST law when the paid leave may otherwise be used for personal injury or illness.
  • Eligible employees now include new hires who are expected to work at least 80 hours in one year.
  • ESST must be paid at an employee’s “base rate,” which is now specifically defined.
  • Employers no longer need to list an employee’s ESST balance on an employee’s earning statement; however, employers are still required to provide this information in a reasonable format.
  • Employers can only require employees to provide reasonable documentation establishing their leave is covered by the ESST statute when the absence lasts for more than three consecutive scheduled workdays.
  • Employers are not required to permit employees to use ESST in increments smaller than 15 minutes.
  • Employees can use ESST leave for bereavement related reasons.

Employers are encouraged to review and update their existing Earned Sick and Safe Time policies and educate and train their managers regarding these updates.

Non-Competes and Non-Solicitation – Effective July 1, 2024

On July 1, 2024, all non-compete and non-solicitation provisions in contracts between a company and a customer will be banned in Minnesota. The law prohibits a company from preventing a customer from hiring or soliciting an employee of the company. Additionally, the law requires any company with existing agreements that violate the new law to provide notice to its employees of the new law and that its existing contract violates the new law.

There are exceptions for workers providing professional business consulting or computer software development.

Employers should update their handbook policies, new hire paperwork, and any other documents to remove any references to non-compete and/or non-solicitation policies.

Pregnancy Accommodation and Pregnancy & Parental Leave Changes – Effective August 1, 2024

Effective August 1, 2024, employers may not count any time an employee takes off work to attend prenatal care medical appointments against the employee’s 12-week leave entitlement under the pregnancy and parental leave law.

When an employee takes leave as a pregnancy accommodation or under the pregnancy and parental leave law, employers must maintain the employee’s coverage under any group insurance policy, group subscriber contract, or healthcare plan for the employee (and any dependents) as if the employee were still working. Employers can continue to require employees to pay their share of their premium of any such benefits.

Employers should review and update their pregnancy and parental leave policies and processes to ensure leave is recorded as appropriate, as well as ensure benefits are continued and premiums are paid.

Drug/Alcohol/Cannabis Testing Changes – Effective August 1, 2024

As of August 1, 2024, employers may use “oral fluid” (saliva) testing for drugs, alcohol or cannabis that does not require use of a testing laboratory. There are additional rules around detection levels, administering procedures, results communication, retesting requirements, and cost.

Gratuities – Effective August 1, 2024

Beginning August 1, 2024, any tips or gratuities received by credit card or other electronic payment must be credited to an employee during the same pay period in which it was received, and it must be distributed in full to the employee no later than the next scheduled pay period.

Human Rights Act Updates – Effective August 1, 2024

The MN Human Rights Act has further defined certain protections under the law. As of August 1, 2024, employees with episodic disabilities are covered under disability protections, and familial status now includes caring for adults in addition to minors.

Job Posting & Pay Transparency – Effective January 1, 2025

Beginning January 1, 2025, employers with 30+ employees at one or more worksites in MN must disclose in each job posting the salary range and a general description of all the benefits and other compensation, including but not limited to any health or retirement benefits that will be offered to the applicant hired for the position.

Salary range means the minimum and maximum annual salary or hourly range of compensation for that job opportunity at the time it posts the job. The salary range can be based on the employer’s good faith estimate but cannot include an open-ended range. If an employer does not plan to offer a salary range for the position posted, the posting must list a fixed pay rate.

Posting means any solicitation intended to recruit applicants for a specific position, including third-party recruitment, and in electronic or hard-copy form.

UTAH

Sexual Misconduct Nondisclosures are Unenforceable – Retroactive to January 1, 2023

As of January 1, 2023, employers cannot enforce a nondisclosure agreement or clause about sexual misconduct as a condition of employment. In addition, employers are prohibited from retaliating against an employee after they allege sexual harassment or sexual assault or if they refuse to agree to a nondisclosure agreement or clause, or sign an employment contract with either, as an employment condition. 

Within three days after entering it, employees can revoke a settlement agreement with a nondisclosure clause about sexual misconduct. They can also discuss sexual misconduct that they have experienced in a legal case against their attacker. 

An employer who attempts to enforce a confidentiality clause in violation of this is liable for all costs, including reasonable attorney fees, resulting from legal action to enforce the confidentiality clause, and is not entitled to monetary damages resulting from a breach of a confidentiality clause.

Military Protections – Signed and Effective March 18, 2024

On March 18, 2024, employers of all sizes are now required to provide military leave and other employment rights as follows:

  • Provide up to five years of leave to employees who are members of a reserve component of the U.S. Armed Forces when they are ordered to active duty (including for training), inactive duty training, or state active duty.
  • Provide employees who are called to service in the Utah National Guard or the Utah State Defense Force with the same rights and protections provided by federal law for employees that are called to federal military service
  • Restore these employees to their job at the completion of their service with the seniority, status, rate of pay, and rate of vacation accrual that they would be entitled to under the Uniformed Services Employment and Reemployment Rights Act (USERRA)

Religious Accommodations – Effective May 1, 2024

Effective May 1, 2024, religious accommodation requirements now prohibit employers from making employees engage in “religiously objectionable expression” that would burden or offend the “employee’s sincerely held religious beliefs,” unless the accommodation would cause an undue burden.

“Religiously objectionable expression” is defined as “expression, action or inaction that burdens or offends a sincerely held religious belief, including dress and grooming requirements, speech, scheduling, prayer, and abstention, including abstentions relating to healthcare.” Employers with fewer than 15 employees are not required to provide scheduling accommodations.

Cybersecurity Protections – Effective May 1, 2024

As of May 1, 2024, employers who own or license computerized data that includes personal information concerning a Utah resident must conduct a reasonable and prompt investigation when there is a breach of system security to determine the likelihood that personal information has been or will be misused for identity theft or fraud purposes, and notify the resident accordingly.

Interested in other current employment trends? Click the link to view the recent blog: Labor Law Updates for June 2024 or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates It is strongly suggested that you seek consultation or legal counsel before making decisions about policies.

 

Labor Law Updates for June 2024

INFINITI HR is happy to provide Monthly State Labor Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all-inclusive of compliance requirements. This list is not inclusive of all legislative changes for employers across the U.S. Changes may have been addressed in previous updates, which can be accessed from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

MARYLAND

Maryland Non-Compete Restrictions – Effective June 1, 2024 and June 1, 2025

A bill restricting the use of non-compete agreements and voiding current agreements in the veterinary fields goes into effect on June 1, 2024. A similar restriction impacts the medical field on June 1, 2025. These restrictions are separate from the recent Federal ban on non-competes, which is under legal review.

Maryland Pay Range Disclosure – Effective October 1, 2024

Beginning October 1, 2024, all Maryland employers will be required to include the reasonable minimum to maximum salary range, benefits, and other expected compensation for internal and external job postings. The range must be set in “good faith” based on at least one of the following:

  • Pay scales for the position
  • Previously determined wage range for the position
  • Wage range of individuals in a comparable position at the time of posting
  • The budgeted amount for the position.

Employers are expected to keep copies of postings for at least three years after the position is filled to demonstrate compliance with this new regulation. Employers are already prohibited from asking about current or prior salary, and while there are no provisions for private lawsuits in this new law, there are civil penalties of up to $600 per applicant per occurrence. 

Maryland Paid Family Leave Implementation – Delayed

The implementation dates for the Maryland Paid Family Leave program have been pushed back to July 2025 for the tax increase and July 2026 for the paid benefits. Employers can opt out of this program by offering a comparable private plan to employees and splitting the cost with employees.

There are administrative updates to the information that must be included on paychecks and in anti-retaliation provisions in the state.

NEW YORK

New York Paid Lactation Breaks – Effective June 19, 2024

Effective June 19, 2024, New York employers will be required to provide a 30-minute paid break for employees each time they need to express breast milk for a nursing child. Employers must allow employees to use other paid break or meal time for time in excess of 30-minutes.

Employers are encouraged to review and update their existing break and meal period policies to ensure they are in compliance with the updated regulations.

New York Paid Prenatal Leave – Effective January 1, 2025

Beginning January 1, 2025, all New York employers will be required to provide Paid Prenatal Leave (PPL) to eligible employees. PPL provides employees with up to 20 hours of paid leave to employees for healthcare services related to their pregnancy, including physical examinations and routine visits, medical procedures, monitoring, and testing.

Employees are provided 20 hours of PPL in a lump sum, which may be taken in one-hour increments. PPL is separate from all other paid and unpaid leaves. If an employee exhausts their PPL, they may request to use their accrued Paid Sick Leave (PSL).

New York COVID Paid Sick Leave – Expires July 31, 2025

On July 31, 2025, the mandated New York COVID Paid Sick Leave will expire, and employers will no longer be required to provide paid COVID leave to employees. As of July 31, 2025, employees will be permitted to use any accrued Paid Sick Leave for COVID purposes.

WASHINGTON, D.C.

Paid Family Leave Updated Poster – Effective Immediately

The DC paid family leave program has increased the maximum amounts provided, and a new poster is required. The poster should be made available to employees who indicate the need to take time off that may be covered by the paid family leave program.

Pay Transparency Provisions – Effective June 30, 2024

As of June 30, 2024, employers with one or more employees in Washington, DC have to complete a few steps, and are prohibited from taking some actions related to compensation and wage transparency:

  • Employers are required to disclose good faith and reasonable minimum and maximum wage rates in all internal and external job postings. Before the first interview, the employer must disclose “other benefits,” such as bonuses and healthcare benefits, that employees are likely to receive. Job applicants will be able to ask about this information if not provided. Finally, employers will be required to post a workplace notice about these rights, but that notice has not been released yet.
  • Employers are prohibited from asking about an applicant’s rate of pay from a prior employer, asking applicants about wage history by requiring it for an interview or offer, or asking about current or past wage history during the screening process. Employers are barred from prohibiting employee discussion about or disclosure of wages, and employees cannot be retaliated against for participating in wage discussions with other employees. Finally, employers are barred from discouraging employees from complaining or participating in an investigation relating to potential violations of this provision.

Interested in other current employment trends? Click the link to view the recent blog: Hiring for Skill and Culture in Today’s Job Market or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before.