How To Prevent and Mitigate “Fires” at Work

How To Prevent and Mitigate “Fires” at Work

Business leaders know that workplace conflict prevention within their organization is a top skill they must learn and maintain. Fortunately, the best business leaders understand that this is a major part of their job, and they strive hard to ensure that would-be “fires” within the organization aren’t allowed to continue to burn. The entire organization can look up to its leaders to see which steps they should take to improve the circumstances they find themselves in and stay on course with the company’s mission.

Common Types of “Fires” Within Companies

Any time a group of individuals is brought together to work on a common goal, there is always the possibility of tension developing. Let’s take a look at some of the pressure points that are common in various workplaces.

Co-Worker Friction

When individuals with different perspectives, personalities, and work styles are brought together, they are challenged to learn to complement each other and get along. That doesn’t always go as planned. Friction between co-workers can mean that employees get so distracted by their in-fighting that they cannot do the assigned work. Consider taking the following steps:

  • Nurture the Culture – Creating a culture that enables the right behaviors is critical before a company can address individual players. The trickle-down of leaders that listen, collaborate, work toward mutual goals, and respect others sets the model for your employees to emulate.
  • Work on Communication – Understand the meaning behind the words people say to one another. Understanding what they are saying to one another behind the literal words they use can help get to the root of the problem.
  • Set up a Meeting Between Conflicting Co-Workers – Facilitating a meeting between co-workers who have friction can allow those tensions to be aired productively. Getting all sides to come together and work out their differences in the meeting itself is possible.
  • Gain Buy-in and Commitment – Engaging employees in exploring what they believe they can do themselves to resolve conflicts places the responsibility back on them to control what they can control. Their active participation in the solution will also create better buy-in and a commitment to resolve differences.
  • Find Common Ground – People often have more common ground between them than they may at first realize. Finding that common ground and elevating it is a great way to encourage cooperation between co-workers who might not otherwise see eye to eye.

A Lack of Emergency Preparedness

There are a multitude of disasters and emergencies that could strike a business at any time. Not having a solid plan ready to address those potential emergencies is unacceptable. Just think about the estimated 700,000 small businesses closed in the second quarter of 2020 alone due to the COVID-19 pandemic. They had not prepared themselves for the emergency that COVID-19 ultimately became for them. Their lack of emergency preparedness harmed them significantly. On top of that, 64% of businesses experience web-based cyber attacks. Again, this is an emergency that companies can and should prepare for.

Issues with Clients 

One of the most challenging types of fires is potential issues with clients. A company suffering from client issues needs to work on resolving them as rapidly as possible. Otherwise, they risk losing business and turning off clients who could have otherwise provided them with additional income streams in the future.

Getting to the bottom of the client’s issue means researching why they are upset in the first place. It is easy to assume that clients are frustrated and taking it out on you, but that is probably untrue. There are legitimate reasons why they are complaining, and you should research why that is the case. Remember that you are forming a relationship with them, and listening to their complaints is part of the process.

Once you have determined why they are complaining, develop an action plan for how to resolve their issue. Then, communicate that plan back to the client. They need to know that you are working on it, and they will appreciate you taking the time to explain your steps to resolve their concerns.

HR Policies That Every Company Should Have in Place For Workplace Conflict Prevention

It is essential to have a core foundation of HR policies that every company should have to make it easier to put out fires and create the kind of workplace we all strive for. A few of those policies include:

Non-Discrimination and Anti-Harassment Policies

The workplace must be safe for all employees to work in. Not only that, but it is necessary for your company to remain in compliance with local, state, and federal laws related to discrimination. Besides that, it is also morally right to ensure that no one feels discriminated against when they work for you. Constructing this kind of policy will allow you to point to it if an incident crops up. Consider adding an employee hotline that they can contact anonymously to report any harassment issues. You need a clear policy for
employees and management to refer to when addressing any potential violations of one’s rights or psychological safety at work.

Social Media Policy

Billions of people log on to their social media accounts daily and post virtually anything they want. However, when those individuals work for your company, the risks to your reputation you face when posting anything they want to are enormous. Your social media
policy should address when employees are prohibited from being on their personal social media accounts (typically when they are on the clock), and it should also detail what employees are and are not allowed to post about when they log on to their accounts. Although you cannot infringe on an employee’s First Amendment right to free speech, you can have a policy regarding topics that employees will be terminated for if they post about, such as:

  • Confidential company information
  • Unlawful harassment or bullying of co-workers
  • Threats of violence or similar inappropriate or unlawful conduct
  • Any criminal material
  • Infringement of company copyrights or intellectual property protections

These are the types of things that keep business managers up at night. Make sure you have policies in place before a social media incident occurs to aide you in your workplace conflict prevention efforts.

Confidentiality Policy

It is virtually guaranteed that your employees will have access to confidential information within the company that the outside public does not. Keeping that information within the company must be a top priority. Employees should be made to sign a confidentiality policy that prohibits them from speaking about private information deemed confidential to the company. This protects the company legally from someone who might speak out of turn and release information they should never have released. This policy will keep your confidential information under wraps where it belongs.

Documents That HR Should Keep Handy

There are certain documents that every business should have in place to mitigate or address workplace conflict. Such documentation will set clear and written expectations for employees so they can self-manage. When things go wrong, they can provide a paper trail of actions taken by the company and why they opted to make the decisions they made. Keep these documents readily available:

  • Employee Handbook – An employee handbook details all relevant company policies and procedures and how accountability is spread throughout the company. It is an extremely useful guide for determining who is responsible for what and how different procedures should play out.
  • Exit Process – A list of procedures for when an employee leaves the company is also helpful to have around. If one of the “fires” in the company results in someone being terminated, then it is best to have exit policies ready to go.

Ensure your HR department is prepared with all these workplace conflict prevention documents and anything else that lends consistency and credibility to your business. If you take all these steps, you can keep your company moving in the right direction.

Interested in other current employment trends? Click the link to view the recent blog: Labor Laws for August 2024 or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before making decisions about policies.

INFINITI HR Celebrates Fifth Annual Back-to-School Drive

BURTONSVILLE, MD – INFINITI HR, a leading national HR outsourcing firm, concludes its fifth annual Back-to-School Drive in 2024. This year’s drive surpassed previous efforts, with the team collecting and donating nearly 3,000 school supply items to elementary school students across the Greater Washington D.C. Metro Area.

During the annual two-week initiative, INFINITI HR employees came together to assemble 61 fully stocked backpacks for students in pre-kindergarten through fifth grade at Burtonsville Elementary School in Burtonsville, Maryland and Bond Mill Elementary School in Laurel, Maryland. For the last few years, INFINITI HR has partnered with the local organization, Neighbor Network (Neighbors Helping Neighbors), to further extend its reach and impact. The alliance has allowed Neighbor Network to receive more donations in its mission to supply fully stocked backpacks for low-income families, and INFINITI HR is able to provide additional volunteer opportunities for their employees. 

Some neighboring businesses with offices in the same building as INFINITI HR’s corporate headquarters, contributed by donating supplies as well. Employees of INFINITI HR then gathered to sort, pack, and prepare all the gathered supplies for delivery to these local schools. The supplies included 305 pens, 305 erasers, 61 pencil sharpeners, 793 pencils, 61 pairs of scissors, 122 glue sticks, 61 highlighters, 122 dry erase markers, 61 boxes of colored pencils, 61 boxes of crayons, 61 packs of markers, 61 binders, 183 spiral notebooks, 122 composition books, 61 packs of index cards, 183 packs of paper, 183 folders, and 61 rulers.

“Doing the next right thing and a commitment to serving the community are ingrained in our company culture. We find that our employees also share the same values as our company, so it truly is a great match,” said Christine Knisley of INFINITI HR. “We are incredibly proud to host this annual back-to-school drive that directly impacts the educational experience and lives of local children. We hope these donations empower students to excel in their studies and have a successful school year.”

INFINITI HR Managing Partner Mark Schwaiger added, “Our employees have huge hearts, especially when it comes to supporting our youth and local schools. The generosity demonstrated during this drive will help prepare these students for another fantastic year of learning.”

For more information about INFINITI HR’s community initiatives, or to inquire about volunteering or donating in the future, please contact Christine Knisley at INFINITI HR via email at christine@infinitihr.com or by phone at 301.798.5199.

About Neighbor Network

Dealing with the challenges of today requires problem-solvers who bring different perspectives and are willing to take risks. Neighbor Network emerged out of a pursuit to inspire and support the community, and a desire for actions to speak louder than words. Established in 2000, the organization is driven by progressive ideas, bold actions, and a strong foundation of support. Visit neighbor-network.org for more information.

About INFINITI HR

INFINITI HR is a leading Professional Employer Organization (PEO). The INFINITI HR PEO platform provides full regulatory compliance management, on-demand HR guidance, real-time payroll/tax filing, POS integration, and access into industry-leading True-Group Master Policies for Workers’ Compensation, Employment Practices Liability Insurance, and other operational business coverages.

Click here for the latest press releases and up-to-date news on human resources outsourcing. To learn more about how your business can save time, money, and mitigate employer liability, call INFINITI HR at 866-552-7360 or email info@infinitihr.com.

Labor Law Updates for November 2024

Labor Laws for August 2024

INFINITI HR is happy to provide Monthly State Labor Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all-inclusive of compliance requirements. This list is not inclusive of all legislative changes for employers across the U.S. Changes may have been addressed in previous updates, which can be accessed from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

New Hampshire

Hairstyle Discrimination Protections – Effective September 1, 2024

Starting September 1, 2024, NH employers will be prohibited from discriminating against applicants and employees based on their protective hairstyle. Protected hairstyle is defined as an individual’s hair type or style, including braids, locs, tights, coils, or curls, cornrows, Bantu knots, Afros, twists, and head wraps.

Deceased Employee Wage Payments – Effective September 10, 2024

Beginning September 10, 2024, the maximum amount of a deceased employee’s wages that employers are permitted to pay directly to surviving family members will increase. The maximum amount will increase from $300 to $3,000. 

Guns in the Workplace – Effective January 1, 2025

As of January 1, 2025, all NH employers will be subject to new limitations regarding the storage of firearms in an employee’s personal vehicles while at work. Employers are prohibited from:

  • requiring employees to disclose if they are storing a firearm and/or ammunition in their personal vehicle; and
  • searching an employee’s personal vehicle for a firearm and/or ammunition.

OREGON

Minimum Wage Increase & Non-Compete Wage Threshold – Effective July 1, 2024

Effective July 1, 2024, the OR minimum wage rates and the non-compete compensation minimum are increasing. Employers are required to display an updated minimum wage poster in their workplace.

The minimum wage rates will increase as follows:

  • $14.70 Standard
  • $15.95 Portland Metro
  • $13.70 Non-Urban

The non-compete wage threshold increases to $113,241 per year. Employers who utilize non-compete agreements must ensure employees subject to these agreements are meeting or exceeding the minimum salary. Please keep in mind that a national ban on non-competes is scheduled to become effective on September 5, 2024.

Changes to Paid and Unpaid Leave – Effective July 1, 2024

To eliminate redundancies between Paid Leave Oregon (PLO) and the Oregon Family Leave Act (OFLA), effective July 1, 2024, family leave and serious health condition leave will be solely covered under Paid Leave Oregon.

  • OFLA no longer covers parental leave and serious health conditions.
  • OFLA will now only offer a total of four weeks of bereavement leave rather than 12 weeks.
  • Sick child leave under OFLA will be expanded to allow employees to take leave to care for a sick child regardless of whether the child has a serious health condition.
  • Employees must be permitted to use any accrued paid benefits (paid vacation, paid sick) concurrently with PLO, not to exceed the employee’s regular full wage during the period of leave.
  • Leave under PLO and OFLA can no longer be taken concurrently. However, leave under OFLA and PLO must still be taken concurrently with federal FMLA for covered employers.

Interested in other current employment trends? Click the link to view the recent blog: Hiring Interns and Seasonal Employees: A Guide for Small Businesses or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before making decisions about policies.

Hiring Interns and Seasonal Employees: A Guide for Small Businesses

Seasonal work can be a critical component of many small businesses during a peak season when they need extra help or staff. For some businesses, offering temporary internships allows them to provide experience to college students or young adults while gaining extra help and fresh insights. But do you understand the important distinctions between hiring interns and seasonal employees? It sounds simple, but it’s critical for compliance and to make the most of these roles. 

Navigate seasonal hiring and internships with success using these tips. 

Defining Interns and Seasonal Employees

Interns: Interns are typically students or recent graduates looking to gain practical experience in their field of study. They can be paid or unpaid, but it’s important to note that unpaid interns are not considered employees. According to the Department of Labor (DOL) Fact Sheet #71, unpaid internships must meet specific criteria to ensure the arrangement benefits the intern more than the employer. 

Seasonal Employees: Seasonal employees are hired to manage increased workloads during busy periods, such as the holidays or summer months. Unlike interns, seasonal employees are considered regular employees, albeit for a short term. They are entitled to wages and, in many cases, benefits, depending on the duration and nature of their employment.

Key Considerations for Hiring Interns

Compliance with Labor Laws

Most internships are paid at the minimum wage or above for the area where they are located. If you choose the unpaid route, your unpaid internship program should meet the DOL’s guidelines. One important factor? Make sure the internship is a learning experience for the intern. They should walk away from this experience knowing more than they did before. Remember – your intern does not displace regular employees.

Creating a Structured Program

A great way to make sure the internship is an educational experience is to spend time developing a comprehensive program. Include clear objectives, mentorship, and opportunities to gain valuable hands-on experience. This helps attract high-quality candidates and boost your company’s reputation in the community. 

Defining Roles and Responsibilities

Clearly outline the tasks and responsibilities of your interns. This helps set expectations and creates a productive, positive experience for both your business and the intern.

Offering Academic Credit

If possible, partner with educational institutions to offer academic credit for internships. This can be an attractive incentive for students. Many times, the school can help promote your program and help you reach the right internship candidates. 

Key Considerations for Hiring Seasonal Employees

Understanding Labor Laws

Seasonal employees must be compensated according to federal and state labor laws. This includes adhering to minimum wage, overtime, and other employment standards.

Effective Recruiting Strategies

Use job boards, social media, and local community resources to find seasonal workers. Remember even seasonal roles need a strong job description to attract the right people. Advertise the temporary nature of the job, any specific skills required, and some of the incentives to help attract the right fit for your company. Think about an employee referral program to encourage your team to share the job with their network. You can reward successful referrals with a gift card, a cash bonus, or an extra day off. You can also consider talking to former employees, such as recently retired staff, previous interns, and past seasonal workers.

Onboarding and Training

Seasonal employees should be treated like year-round full-time employees, which means a proper onboarding process! Provide training that equips them to perform their tasks efficiently and ensures they understand company policies. Make sure they know about your company’s culture and values so they can contribute to your positive work environment. 

Retention Strategies

To encourage seasonal employees to return for future seasons, offer incentives such as end-of-season bonuses, flexible schedules, and a positive work environment. If seasonal employees return year after year, it will save you time and resources on recruiting and training new hires! 

Creating a Handbook for Clarity

Having an employee handbook that clearly defines employment categories can eliminate confusion. Cover which categories are benefits-eligible and outline expectations for different types of workers. This is especially important to maintain transparency and consistency. A strong employee handbook can save you and your business money

If you’re overwhelmed by recruiting and hiring, employee handbooks, and compliance with labor laws, remember you don’t have to handle it alone! INFINITI HR will connect you with our team of expert consultants you can count on as you navigate growing your small business. 

Interested in other current employment trends? Click the link to view the recent blog: Four Practical Tips for Incorporating AI in HR or check back for more on human resources, payroll, insurance, and benefits.

Four Practical Tips for Incorporating AI in HR

It feels like Artificial Intelligence (AI) is EVERYWHERE we turn! So, yes, this is another blog about what it means for your small business. Why? Because AI is revolutionizing many aspects of business, and HR is no exception. Instead of avoiding it, let’s tackle it head-on so you can learn ways to maximize it for your business, how to balance it with human expertise, and what mistakes to avoid. Human judgment offers an irreplaceable value, but AI can be leveraged to benefit you and your team. 

The Rise of AI in HR

AI is transforming HR, offering new tools and efficiencies, from automating routine tasks to enhancing recruitment processes. While AI technology is increasingly used in HR functions and capabilities, it’s not a one-size-fits-all solution. Each business has unique needs, and leveraging AI without losing the human touch requires a nuanced understanding. By balancing it with human judgment, small businesses can navigate this evolving landscape effectively and set their team up for success. 

Key Considerations

While we’re seeing a rise in artificial intelligence across a variety of businesses, HR is a unique sector that requires specific considerations. While HR leaders look forward to benefits of using AI, such as increased productivity and collaboration, there are also concerns about bias, errors, privacy, and security.

Understanding Non-Discriminatory Factors: AI can help streamline hiring, but it must be used carefully to avoid discrimination. Federal and state laws protect various classes, including race, color, religion, and more. Some states offer additional protections, so it is essential to stay informed about the latest labor law updates. For instance, Colorado recently passed the Colorado Artificial Intelligence Act that was designed to protect against algorithmic discrimination. This occurs when the system disfavors an individual or group on the basis of protected characteristics, leading to unlawful employment decisions.

Balancing Efficiency and Human Judgment: While AI can handle yes/no questions and draft documents, it cannot replace the nuanced judgment required in HR. Recognize that while it can help filter potential candidates’ resumes based on job requirements, it can’t successfully navigate legal landmines throughout the hiring process. A human touch is necessary to evaluate cultural fit (or organizational fit) and other subjective factors, especially with an increase in skill-based hiring today.

Training and Upskilling Your Workforce: AI is only as good as the people who use it. If you plan to integrate AI into your team’s work, start by establishing and communicating a Use Policy. Set clear expectations about how and when it is acceptable to use. Then, think about proper training and how to invest in upskilling your workforce to ensure they can effectively utilize AI tools. This will help improve efficiency and employee engagement. 

Four Practical Tips for Incorporating AI in HR

If you feel like it makes sense for you and you’re ready to incorporate AI into your small business, try these four tips to get you started. 

  1. Start Small and Scale Up

Begin by integrating into specific HR tasks, such as resume screening or drafting offer letters. Monitor the results, adjust until you have the desired outcomes, and gradually expand AI’s role as you and your team become more comfortable with the technology. 

  1. Ensure Human Oversight

Always have an HR professional review AI-generated insights. AI can provide valuable data, but decisions should ultimately be made by experienced HR personnel who can interpret and apply this information contextually.

  1. Stay Informed and Compliant

Regularly update your knowledge about relevant laws. INFINITI HR provides Monthly State Law Updates as a service to subscribers. Compliance is crucial to avoid legal pitfalls and ensure fair treatment of all employees. Always refer to reliable sources, such as the EEOC’s guide on employment discrimination

  1. Talk with Your Team 

Introducing AI requires careful consideration about how it will impact your team. Change in the workplace always requires a strategy to navigate transitions. Communicate clearly with your team about the benefits and limitations of AI. Address their concerns and provide training to ease the transition. Create space for a dialogue with your team so you can understand their experience using AI and how they’d like to use it moving forward. Don’t work in a vacuum; partner with your IT counterpart to discuss risks and how to best transform your HR processes.

What’s the Future of HR Look Like?

The future of HR will likely involve a blend of AI and human expertise. AI can handle repetitive tasks and provide data-driven insights, but human judgment is essential for interpreting these insights and making strategic decisions. The responsibility for compliance, security, and strategy falls to human oversight. By understanding your risk tolerance and incorporating AI thoughtfully, you can improve efficiency without sacrificing the personal touch that is crucial in HR.

INFINITI HR can help you adapt to industry changes and stay ahead, ensuring you always have the personal expertise required.

 

Interested in other current employment trends? Click the link to view the recent blog: Wading Into Changes in the Workplace – Without Worry! or check back for more on human resources, payroll, insurance, and benefits.

INFINITI HR Unveils New Mobile App for Enhanced Employee Management

Employees Can Now Access Pay Stubs, Review Benefits, See Tax Information, and Submit Time Off
Through the New Mobile App from Leading PEO, INFINITI HR

BURTONSVILLE, MD – INFINITI HR, a national leader in HR outsourcing solutions, has launched its innovative new mobile app designs to help you manage HR tasks. Now, employees can submit time off, access payroll, tax, and benefits information, respond to surveys, and more. This app, that is streamlining and enhancing employee management, is now available for download on both iOS and Android platforms.

Google Play Store.  Apple App Store

Key Features of the INFINITI HR Mobile App:

  • Access pay stubs, W2s, and tax information from your phone or tablet.
  • View and manage your employee benefits.
  • Create, modify, and manage employee schedules – approve timesheets and more, ensuring
    optimal workforce management and reduced administrative burden.
  • Track employee attendance, clock-in/clock-out times, and manage leave requests accurately all
    in one place.
  • Document Management: Securely store and access important HR documents, policies, safety
    information, forms, and employee records from anywhere, at any time.

“Our new mobile app is a game-changer for businesses seeking to optimize their HR operations and
enhance the employee experience,” said INFINITI HR CEO Scott Smrkosvki. “We are empowering
businesses to stay connected and engaged with their people. This new mobile app is a testament to our commitment to bringing cutting edge technology to our clients and employees everywhere.”

The INFINITI HR mobile app is designed with a focus on simplicity and ease of use. Its intuitive interfaceensures both HR professionals and employees can navigate the app effortlessly. Furthermore, the app  seamlessly integrates with existing INFINITI HR systems, such as PrismHR, allowing for a smooth transition and immediate utilization of its robust features.|

The INFINITI HR mobile app is now available for download on the App Store and Google Play. For more information about the app and its features, please visit infinitihr.com or contact sarah@infinitihr.com.

About INFINITI HR

INFINITI HR is a leading Professional Employer Organization (PEO). The INFINITI HR PEO platform provides full regulatory compliance management, on-demand HR guidance, real-time payroll/tax filing, POS integration, and access into industry-leading True-Group Master Policies for Workers’ Compensation, Employment Practices Liability Insurance, and other operational business coverages.

Click here for the latest press releases and up-to-date news on human resources outsourcing. To learn more about how your business can save time, money, and mitigate employer liability, call INFINITI HR at 866-552-7360 or email info@infinitihr.com.

Wading Into Changes in the Workplace – Without Worry!

The one constant we can count on is change—especially in business—as trends evolve, new technology emerges, or the need arises for internal restructuring. We must adapt to stay ahead! How can leaders stay nimble enough to lean into new opportunities while also effectively managing employees to embrace change? There are some tried-and-true strategies and techniques you can put into play to ensure you and your team navigate transitions smoothly. 

Be Transparent and Intentional 

Transparency is critical when implementing something new within your organization. Be upfront in communicating and do so as early as possible. Share the reasons behind the decision, expected outcomes, and how it will impact employees. When employees understand the rationale, they are more likely to embrace change wholeheartedly.

Get Buy-In from Your Team 

Before implementing any changes, involve your team so they feel included in the decision-making process. When you make space to listen to their concerns, you can address any resistance proactively so everyone can start on the right foot. The more involved employees feel in the change process, the more likely they are to support and champion it. If employee feedback is part of what initiated this change, let the team know that you heard them and that this is a positive step forward. 

Try these ideas to help your team feel part of the process: 

  • Host small interactive discussions to gain input. This helps you to understand potential roadblocks and allows them the opportunity to adapt the changes to their specific circumstances or conditions. 
  • Invite your team to a Q&A lunch. Free food always helps get people excited. Collect questions in advance but also create space for questions that may come up during the session. If you can’t get to everything, commit to responding to the remaining questions via email within the week. 
  • Create space for anonymous feedback. Recognize that not everyone feels comfortable speaking up publicly. Consider a survey or an HR hotline, like the one Inspiring HR offers. By offering support to the more introverted team members, you’re including everyone in the process.  

Identify Champions for Change 

Who are the key stakeholders within your organization who can serve as champions for change? These individuals should be enthusiastic about the proposed changes and have the influence to rally support from their peers. Empowering champions can create momentum and enthusiasm for the transformation process.

Communicate Clearly 

Effective, clear communication is essential during periods of change. Beyond the need for transparency (as mentioned above!), clear communication helps keep employees grounded and feeling “in the know” about what comes next. When you communicate about the change, let your employees know when they can expect to hear another update and how. For example, “I’ll be sending another email next week to circle back on this.” or “In our next team meeting, we will discuss this further so please come prepared with your thoughts or questions.” By encouraging open dialogue, you can address any concerns or questions that arise along the way so that everyone feels comfortable.

Take It Slow and Steady 

Change doesn’t happen overnight! Recognize that different individuals adapt to change at different paces. Take a gradual approach to implementing changes, allowing employees time to adjust and acclimate to the new environment. Rushing the process can lead to questions or concerns, resistance, low morale, or even decreased productivity.

Choose Project Leads Wisely 

The success of an initiative comes from the leaders behind it. Ensure that project leads: 

  • Understand the goals and objectives of the change, beginning with the end in mind. 
  • Can effectively communicate the vision to team members
  • Are capable of keeping participants engaged and on task
  • Can envision the big picture in addition to the details

Having a project lead you can rely on starts with recruiting! Do you have the right people working in the right roles? Take the time to make sure your recruiting tactics are aligned with your overall goals. 

Bring in an Outside Perspective 

When big change lies ahead—like a leadership restructuring or new software to introduce—you don’t want to cross your fingers and hope for the best. You want experienced guidance on communicating with your team and securing their buy-in. This helps to keep both morale and productivity up. Our partners at Inspiring HR are HR consultants who understand the importance of guiding you and your team through transition periods. Learn about the effective HR tools you can implement to ensure things run smoothly. 

Remember that change is nothing to be scared of. We’d encourage you not to fear the change; drive the change! 

By implementing these strategies, small businesses can navigate workplace change more effectively and ensure employees can embrace transitions! As a business leader, your job is to empower your team to adapt to evolving landscapes. 

Interested in other current employment trends? Click the link to view the recent blog: Labor Law Updates For July 2024 or check back for more on human resources, payroll, insurance, and benefits.

Labor Law Updates For July 2024

INFINITI HR is happy to provide Monthly State Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all inclusive of compliance requirements.This list is not inclusive of all legislative changes for employers across the U.S. Other changes may have been addressed in previous updates, which can be access from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

CALIFORNIA

Unincorporated Los Angeles County Fair Chance Ordinance – Effective September 3, 2024

Employers of five or more employees located in and/or doing business within unincorporated areas of Los Angeles County must comply with the new Fair Chance Ordinance, which addresses use of criminal records the in hiring process.

The Ordinance has regulations similar to those in the City of Los Angeles and adds requirements to the state Fair Chance Act, including but not limited to:

  • Specific language regarding criminal records in job postings.
  • Written notice of intent to run background checks after conditional offer has been extended and what types of records will be reviewed.
  • Prohibition of inquiries around criminal history prior to obtaining a background check report.
  • Additional steps during the individualized assessment and applicant preliminary notification process.
  • Recordkeeping requirements of up to four years.

Employers are encouraged to review and update their hiring procedures to ensure compliance with the ordinance.

CONNECTICUT

Paid Sick Leave Updates – Effective January 1, 2025

As of January 1, 2025, the Connecticut Paid Sick Leave (PSL) law will impact employers with employees working in the state. Below is an overview of the updated requirements.

Covered Employer

Under the revised law, a covered employer will be defined as:

  • January 1, 2025 – An employer with 25 or more employees in the state.
  • January 1, 2026 – An employer with 11 or more employees in the state.
  • January 1, 2027 – An employer with 1 or more employees in the state.

Covered Employee

Currently, the PSL law requires employers to provide PSL to only “service” employees; however, the revised law will require employers to provide PSL to all employees, not just service employees. Employees will be eligible to use PSL once they have been employed for at least 120 days.

Accrual Rate

Employers who choose to set up their PSL plan as an accrual will be required to amend their current accrual rate from 1 hour for every 40 hours worked to 1 hour for every 30 hours worked. The maximum annual accrual will remain at 40 hours.

Defined Family Member

The revised law defines a “family member” as a spouse, child, sibling, grandparent, grandchild, parent, or any individual who is related to the employee by blood or affinity whose association to the employee is equivalent to a family relationship.

Permitted Reasons for Leave

The revised law adds to the qualifying reasons for leave and now provide PSL if an employee or employee’s family member is a victim of family violence or sexual assault, provided the employee is not the alleged perpetrator.

Other Changes

  • Employers can’t require employees to find a replacement for their scheduled shift(s).
  • Employers can’t require an employee to provide documentation for using PSL.
  • Required Notice: In addition to the required posting, employers will be required to provide a notice to existing employees, as well as new employees upon hire. The state will develop the notice closer to the effective date.

COLORADO

Age Discrimination Employment Law Change– Effective July 1, 2024

Under the Colorado Job Application Fairness Act (JAFA), employers are prohibited from asking candidates to disclose their age by way of asking for their date of birth, dates of graduation, or any other age-related date; however, employers may continue to ask if an employee is at least 18 years of age. Employers will be required to inform candidates that they can redact age-related information on application attachments, such as dates on a school transcript.

Exceptions to the law may apply when there is a:

  • Bona fide occupational qualification pertaining to public or occupational safety;
  • federal law or regulation requiring the information as part of candidate vetting; or
  • state or local law or regulation based on a bona fide occupational qualification.

It is recommended that employers review their applications and other hiring documents issued prior to an employment job offer being accepted and remove any references to age-related dates accordingly.

MINNESOTA

Earned Sick and Safe Time Clarifications – Effective January 1, 2024

Clarifications have recently been made to the January 1, 2024 ESST laws:

  • Employers must permit employees to use all paid leave, such as PTO, provided to them in accordance with the ESST law when the paid leave may otherwise be used for personal injury or illness.
  • Eligible employees now include new hires who are expected to work at least 80 hours in one year.
  • ESST must be paid at an employee’s “base rate,” which is now specifically defined.
  • Employers no longer need to list an employee’s ESST balance on an employee’s earning statement; however, employers are still required to provide this information in a reasonable format.
  • Employers can only require employees to provide reasonable documentation establishing their leave is covered by the ESST statute when the absence lasts for more than three consecutive scheduled workdays.
  • Employers are not required to permit employees to use ESST in increments smaller than 15 minutes.
  • Employees can use ESST leave for bereavement related reasons.

Employers are encouraged to review and update their existing Earned Sick and Safe Time policies and educate and train their managers regarding these updates.

Non-Competes and Non-Solicitation – Effective July 1, 2024

On July 1, 2024, all non-compete and non-solicitation provisions in contracts between a company and a customer will be banned in Minnesota. The law prohibits a company from preventing a customer from hiring or soliciting an employee of the company. Additionally, the law requires any company with existing agreements that violate the new law to provide notice to its employees of the new law and that its existing contract violates the new law.

There are exceptions for workers providing professional business consulting or computer software development.

Employers should update their handbook policies, new hire paperwork, and any other documents to remove any references to non-compete and/or non-solicitation policies.

Pregnancy Accommodation and Pregnancy & Parental Leave Changes – Effective August 1, 2024

Effective August 1, 2024, employers may not count any time an employee takes off work to attend prenatal care medical appointments against the employee’s 12-week leave entitlement under the pregnancy and parental leave law.

When an employee takes leave as a pregnancy accommodation or under the pregnancy and parental leave law, employers must maintain the employee’s coverage under any group insurance policy, group subscriber contract, or healthcare plan for the employee (and any dependents) as if the employee were still working. Employers can continue to require employees to pay their share of their premium of any such benefits.

Employers should review and update their pregnancy and parental leave policies and processes to ensure leave is recorded as appropriate, as well as ensure benefits are continued and premiums are paid.

Drug/Alcohol/Cannabis Testing Changes – Effective August 1, 2024

As of August 1, 2024, employers may use “oral fluid” (saliva) testing for drugs, alcohol or cannabis that does not require use of a testing laboratory. There are additional rules around detection levels, administering procedures, results communication, retesting requirements, and cost.

Gratuities – Effective August 1, 2024

Beginning August 1, 2024, any tips or gratuities received by credit card or other electronic payment must be credited to an employee during the same pay period in which it was received, and it must be distributed in full to the employee no later than the next scheduled pay period.

Human Rights Act Updates – Effective August 1, 2024

The MN Human Rights Act has further defined certain protections under the law. As of August 1, 2024, employees with episodic disabilities are covered under disability protections, and familial status now includes caring for adults in addition to minors.

Job Posting & Pay Transparency – Effective January 1, 2025

Beginning January 1, 2025, employers with 30+ employees at one or more worksites in MN must disclose in each job posting the salary range and a general description of all the benefits and other compensation, including but not limited to any health or retirement benefits that will be offered to the applicant hired for the position.

Salary range means the minimum and maximum annual salary or hourly range of compensation for that job opportunity at the time it posts the job. The salary range can be based on the employer’s good faith estimate but cannot include an open-ended range. If an employer does not plan to offer a salary range for the position posted, the posting must list a fixed pay rate.

Posting means any solicitation intended to recruit applicants for a specific position, including third-party recruitment, and in electronic or hard-copy form.

UTAH

Sexual Misconduct Nondisclosures are Unenforceable – Retroactive to January 1, 2023

As of January 1, 2023, employers cannot enforce a nondisclosure agreement or clause about sexual misconduct as a condition of employment. In addition, employers are prohibited from retaliating against an employee after they allege sexual harassment or sexual assault or if they refuse to agree to a nondisclosure agreement or clause, or sign an employment contract with either, as an employment condition. 

Within three days after entering it, employees can revoke a settlement agreement with a nondisclosure clause about sexual misconduct. They can also discuss sexual misconduct that they have experienced in a legal case against their attacker. 

An employer who attempts to enforce a confidentiality clause in violation of this is liable for all costs, including reasonable attorney fees, resulting from legal action to enforce the confidentiality clause, and is not entitled to monetary damages resulting from a breach of a confidentiality clause.

Military Protections – Signed and Effective March 18, 2024

On March 18, 2024, employers of all sizes are now required to provide military leave and other employment rights as follows:

  • Provide up to five years of leave to employees who are members of a reserve component of the U.S. Armed Forces when they are ordered to active duty (including for training), inactive duty training, or state active duty.
  • Provide employees who are called to service in the Utah National Guard or the Utah State Defense Force with the same rights and protections provided by federal law for employees that are called to federal military service
  • Restore these employees to their job at the completion of their service with the seniority, status, rate of pay, and rate of vacation accrual that they would be entitled to under the Uniformed Services Employment and Reemployment Rights Act (USERRA)

Religious Accommodations – Effective May 1, 2024

Effective May 1, 2024, religious accommodation requirements now prohibit employers from making employees engage in “religiously objectionable expression” that would burden or offend the “employee’s sincerely held religious beliefs,” unless the accommodation would cause an undue burden.

“Religiously objectionable expression” is defined as “expression, action or inaction that burdens or offends a sincerely held religious belief, including dress and grooming requirements, speech, scheduling, prayer, and abstention, including abstentions relating to healthcare.” Employers with fewer than 15 employees are not required to provide scheduling accommodations.

Cybersecurity Protections – Effective May 1, 2024

As of May 1, 2024, employers who own or license computerized data that includes personal information concerning a Utah resident must conduct a reasonable and prompt investigation when there is a breach of system security to determine the likelihood that personal information has been or will be misused for identity theft or fraud purposes, and notify the resident accordingly.

Interested in other current employment trends? Click the link to view the recent blog: Labor Law Updates for June 2024 or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates It is strongly suggested that you seek consultation or legal counsel before making decisions about policies.

 

Labor Law Updates for June 2024

INFINITI HR is happy to provide Monthly State Labor Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all-inclusive of compliance requirements. This list is not inclusive of all legislative changes for employers across the U.S. Changes may have been addressed in previous updates, which can be accessed from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

MARYLAND

Maryland Non-Compete Restrictions – Effective June 1, 2024 and June 1, 2025

A bill restricting the use of non-compete agreements and voiding current agreements in the veterinary fields goes into effect on June 1, 2024. A similar restriction impacts the medical field on June 1, 2025. These restrictions are separate from the recent Federal ban on non-competes, which is under legal review.

Maryland Pay Range Disclosure – Effective October 1, 2024

Beginning October 1, 2024, all Maryland employers will be required to include the reasonable minimum to maximum salary range, benefits, and other expected compensation for internal and external job postings. The range must be set in “good faith” based on at least one of the following:

  • Pay scales for the position
  • Previously determined wage range for the position
  • Wage range of individuals in a comparable position at the time of posting
  • The budgeted amount for the position.

Employers are expected to keep copies of postings for at least three years after the position is filled to demonstrate compliance with this new regulation. Employers are already prohibited from asking about current or prior salary, and while there are no provisions for private lawsuits in this new law, there are civil penalties of up to $600 per applicant per occurrence. 

Maryland Paid Family Leave Implementation – Delayed

The implementation dates for the Maryland Paid Family Leave program have been pushed back to July 2025 for the tax increase and July 2026 for the paid benefits. Employers can opt out of this program by offering a comparable private plan to employees and splitting the cost with employees.

There are administrative updates to the information that must be included on paychecks and in anti-retaliation provisions in the state.

NEW YORK

New York Paid Lactation Breaks – Effective June 19, 2024

Effective June 19, 2024, New York employers will be required to provide a 30-minute paid break for employees each time they need to express breast milk for a nursing child. Employers must allow employees to use other paid break or meal time for time in excess of 30-minutes.

Employers are encouraged to review and update their existing break and meal period policies to ensure they are in compliance with the updated regulations.

New York Paid Prenatal Leave – Effective January 1, 2025

Beginning January 1, 2025, all New York employers will be required to provide Paid Prenatal Leave (PPL) to eligible employees. PPL provides employees with up to 20 hours of paid leave to employees for healthcare services related to their pregnancy, including physical examinations and routine visits, medical procedures, monitoring, and testing.

Employees are provided 20 hours of PPL in a lump sum, which may be taken in one-hour increments. PPL is separate from all other paid and unpaid leaves. If an employee exhausts their PPL, they may request to use their accrued Paid Sick Leave (PSL).

New York COVID Paid Sick Leave – Expires July 31, 2025

On July 31, 2025, the mandated New York COVID Paid Sick Leave will expire, and employers will no longer be required to provide paid COVID leave to employees. As of July 31, 2025, employees will be permitted to use any accrued Paid Sick Leave for COVID purposes.

WASHINGTON, D.C.

Paid Family Leave Updated Poster – Effective Immediately

The DC paid family leave program has increased the maximum amounts provided, and a new poster is required. The poster should be made available to employees who indicate the need to take time off that may be covered by the paid family leave program.

Pay Transparency Provisions – Effective June 30, 2024

As of June 30, 2024, employers with one or more employees in Washington, DC have to complete a few steps, and are prohibited from taking some actions related to compensation and wage transparency:

  • Employers are required to disclose good faith and reasonable minimum and maximum wage rates in all internal and external job postings. Before the first interview, the employer must disclose “other benefits,” such as bonuses and healthcare benefits, that employees are likely to receive. Job applicants will be able to ask about this information if not provided. Finally, employers will be required to post a workplace notice about these rights, but that notice has not been released yet.
  • Employers are prohibited from asking about an applicant’s rate of pay from a prior employer, asking applicants about wage history by requiring it for an interview or offer, or asking about current or past wage history during the screening process. Employers are barred from prohibiting employee discussion about or disclosure of wages, and employees cannot be retaliated against for participating in wage discussions with other employees. Finally, employers are barred from discouraging employees from complaining or participating in an investigation relating to potential violations of this provision.

Interested in other current employment trends? Click the link to view the recent blog: Hiring for Skill and Culture in Today’s Job Market or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before.