A food franchise’s employees are confused. While they understand their location has its own owners, they were interviewed at least once by the corporate office during the hiring process and the handbook they were given appears to be from corporate as well. While most of the content seems to apply, it also contains operational and […]

Gather a group of small business owners in a room and you’ll hear this common complaint, “it’s hard to find good people.” This phrase breaks my heart because there are plenty of skilled people dying to find a job in a company like yours. However, many small businesses miss the mark when they fail to […]